Energized Commitment on behalf of both organizations is certain to provide overwhelming results in Brazil.
ATLANTA and SAO PAULO, BRAZIL – August 20, 2010 — ServiceCentral Technologies, a leading provider of hosted reverse logistics, service and repair management software solutions that enable companies to transform the service chain into a profit stream, announced today that signed an International Distribution Agreement with CompuStream, a business center for companies which do not have a structure of their own in Brazil, and wish to have one, to manage the firm’s expansion into Latin America. CompuStream will coordinate sales, marketing, business development, local customer support and technology integration with Brazilian telecom and broadband providers, repair depots, authorized service centers, service counters, retail stores, call centers, and online channels.
ServiceCentral Technologies also announces the release of its fully-functional Portuguese-language version of its software, already in use with several international customers.
“The Latin American service chain market, namely return and repair and field service, represents some of the largest and fastest growing opportunities in the world,” said Steve Teel, President of ServiceCentral Technologies. He continued, “Finding CompuStream solidified our presence in Brazil. We intend to tap this rapidly expanding market and provide our clients there with an efficient way to optimize their service and repair operations.”
Max Gorissen will manage the South American effort. Max, who founded CompuStream 10 years ago, has been instrumental in assisting organizations in implementing technology as a competitive advantage. “A strong presence in Latin America will complement ServiceCentral’s existing international customer relationships and allow us to build a solid customer base here.” said Gorissen. “ServiceCentral has the products that can revolutionize the way businesses manage their return and repair service organizations as well as equipment, technicians and inventory. I am very optimistic about the results we will have in Brazil.”
About ServiceCentral Technologies:
ServiceCentral Technologies, Inc. provides hosted Reverse Logistics, Service and Repair Management software solutions to streamline workflows and track products through the entire service chain (RMA/return, triage, service, repair, quality assurance, warranty claims, and shipment). ServiceCentral’s product suite includes modules for use everywhere service and repair activities occur including repair depots, authorized service centers, service counters, retail stores, call centers, and online channels. Established in 1991, ServiceCentral Technologies, Inc. is a private company located in Atlanta, Georgia with distributors in Europe, Latin America and Asia Pacific. For more information, please visit http://www.servicecentral.com.
About CompuStream Consultoria Ltda.
CompuStream is an outsourced business development firm dedicated to assist international technology and communication companies to establish or enhance their presence in Brazil. Perceived by its clients as an efficient, reliable and competent service provider, with an in-depth understanding of the opportunities and limitations of the region, provides its clients with proper growth strategies.. For more information, please visit http://www.compustream.com.br